TestReadyPro (TRP) stands behind the effectiveness of our online training. If you are unsatisfied with our service and do not pass any of the listed exams after using our platform specifically as detailed, we will extend your membership or provide a full refund. Our money-back guarantee applies only to exam failures, and is not applicable to failure in the hiring process, some agencies also consider personal experience alongside test scores. Many candidates who do not succeed on their first attempt continue preparing with us for a year or more. We support their commitment and, upon request, may offer an extension to help them achieve their goals.
Approximately a 95% success rate, depending on the test (service applied and testing for). Based on requests and surveyed results.
Refund requests must be submitted within 15 days of receiving your test results and are limited to one request per client.
To request a refund, you must submit a copy of your official test results via email, fax and or mail, indicating that you were unsuccessful. For security-related tests, only official results will be accepted. Refunds for security tests apply only to Security accounts and not to accounts set up for other exams.
Eligibility for a refund requires:
Refunds will be processed within 15 business days after review and approval.
TestReadyPro reserves the right to modify this policy at any time without prior notice.
Not Covered by Refund Policy: Any test not listed under Terms and Agreement, interview, resume, or written testing.